Location: Chicago (West Town / Pilsen Focus)
Company: BCG Real Estate Group (Veteran Owned Property Management Company)
Reports To: Property Management Lead / General Manager
Compensation: $60,000–$80,000 base (based on experience) + bonus + emergency response pay

Role Overview

We’re hiring a full-time Maintenance Technician to take ownership of day-to-day maintenance across a growing multifamily portfolio. You would be our first internal, full-time Maintenance Lead.

This is a problem-solver + systems builder role. You will:

• Handle the majority of maintenance requests in-house

• Diagnose issues correctly the first time

• Reduce unnecessary vendor spend

• Help us build a clean, repeatable maintenance operation

Core Responsibilities

Work Orders & Repairs

• Complete basic maintenance requests across plumbing, electrical, carpentry, and general basic repairs

• Communicate clearly with team on timing and resolution and support tenants in communicating ETA’s but don’t overshare diagnoses

Turns & Unit Readiness

• Support unit turns (patching, painting, light rehab)

• Identify scope early and prevent last-minute delays and deliver clean, rent-ready units

Preventative Maintenance

• Execute recurring maintenance (filters, drains, seasonal checks, HVAC)

• Identify risks and maintenance issues before they become major expenses

Vendor Coordination

• Know when to DIY vs call a pro

• Help at times with vendor management and coordination, though you will have teammates primarily scheduling, paying and managing vendors

System utilization + Teamwork

• Eventually 95% of your day to day work should be completed through our Property Management System Phone Application to enable tracking, photos, and billing to clients

• Comfortable using Email, Calendars, Phone Dispatch Applications and basic communications tools (Slack)

• Ability to work via phone calls and message platform to collaborate with your team, receive tasks, ask questions and train your team mates on what you’re seeing

Key Requirements (Non-Negotiable)

Logistics & Availability

• Lives within ~30 minutes of West Town and/or Pilsen

• Has truck, van (ideal) or larger vehicle capable of transporting tools, ladder, and materials

• Available for after-hours & weekend emergencies (for additional compensation)

Communication & Tools

• English proficiency (conversational + written)

• Smartphone capable of using apps for:

  • Work order, Scheduling, Photo documentation

Must-Have Skills

• Basic plumbing (clogs, traps, fixture installs, leak diagnosis)

• Working electrical knowledge (outlets, switches, breaker swaps, light fixtures)

• General carpentry (drywall patching, door adjustments, hardware installs)

• Ability to troubleshoot across systems (not just swap parts)

Required Safety Mindset

• Respect for and working knowledge of smart maintenance safety techniques, including these basic examples:

  • Ladder safety

  • Proper use of goggles, pads and masks based on task

  • Glove usage and hazardous material handling

  • Safe handling of tools and cutting equipment

  • Safe lifting techniques

High-Value Skills (Drive Higher Pay)

You don’t need any of these, but having 1–3 materially increases starting compensation:

Trade Depth examples:

• Light plumbing, HVAC, or flooring/drywall specialization

• Ability to rod/unclog sewer lines and safely access drains

• Install/replace:

  • Toilets, sinks, dishwashers

  • PEX plumbing

  • Water heaters

• Basic HVAC troubleshooting and preventative maintenance

Finish Work

• High-quality painting

• Hardwood or LVP install/refinishing

• Tile installation

Operational Experience working in similar orgs or managing others

• Experience with a Chicago property management company

• Former independent maintenance contractor with strong references

• Ideal if you have managed a small team of 1-4 other people completing maintenance work

Additional helpful items:

• Spanish fluency

• Have your own tools (more is better, ensure you let us know during interview)

• Trained in a specialized skillset prior (ex: journeyman hvac, electrician, plumbing)

Necessary Abilities & How We Verify

1. Hands-On Capability

• Live skills discussion and tests:

  • Replace outlet or light fixture

  • Diagnose a plumbing issue

  • Patch drywall

2. Troubleshooting Skills

• Scenario-based interview:

  • “No hot water- what’s your process?”

  • “Recurring clogs- what are you checking beyond snaking?”

3. Reliability & Availability

• Reference checks (prior supervisors)

• Background check + driving record

4. Communication

• Explain a repair in plain English

• Short interview questions and discussions with Owners

Tools & Equipment

• Must bring basic personal tools

• Company provides specialized tools and materials

• Gas and parking will be paid for

• Vehicle stipend or company vehicle may be provided over time

Compensation & Growth

• Base salary + performance bonus tied to:

  • Completion metrics/ jobs completed per week

  • Cost savings for clients

  • Work quality / tenant feedback

• Growth path:

  • Field Lead Maintenance managing additional maintenance techs

  • Eventually (if desired) ‘Director of Maintenance’ leading a team of 3-4

How to Apply

Submit application to: bcgrealestategroup@gmail.com

1. Attach a basic resumé

2. Email body answer the following:

   • Based on the job description which areas listed are you most proficient in?

   • What 1, max 2 jobs best prepared you for this one?

   • Confirm that: own smart phone, own a large car+, and live within 30 min of west town (provide proximate address); if you don’t live close enough, would you be willing to live in one of our units at a discounted rent?

   • “What repairs are you best at?”

   • “Most complex issue you’ve solved recently”

   • Experience you have using phone-based tools to track and complete work