What is BCG Real Estate Group?

BCG is a veteran-owned real-estate services company that builds wealth for clients through full-service property management and brokerage in the Chicago area.

What services do you provide?

We handle end-to-end residential and commercial property management, investment-focused brokerage, leasing, maintenance coordination, and detailed financial reporting.

How long have you managed Chicago rentals?

The team has offered full-service management in Chicagoland since 2018.

What neighborhoods do you specialize in?

Our focus is on high-demand, undervalued areas such as Wicker Park, Humboldt Park, West Town, Ukrainian Village, and Logan Square.

What are BCG’s core values?

People First, Perseverance, and Teamwork guide every decision; our mission is continuous improvement for residents, owners, and communities.

How does your pricing work?

Two transparent options: Resident Placement Only – 85% of one month’s rent; Full-Service Management – 6–8% of monthly rent plus a $150 lease-renewal fee, with services ranging from 24/7 maintenance coordination to detailed owner statements.

Do you offer project-management for rehabs?

Yes; our in-house team can oversee renovations for 10% of hard-cost expenses.

How do you screen prospective residents?

Applications run through RentButter for credit, background, anti-fraud document, and bank-verification checks to ensure qualified tenants.

Can you help me buy or sell an investment property?

Absolutely; BCG partners with Dorazio Real Estate to provide deal analysis, rental-market studies, 1031-exchange support, and closing services.

We co-invest, keep management in-house, and target value-add multifamily assets that perform in any market cycle; we prioritize capital preservation and steady returns.

How do I apply for an apartment?

Each adult 18+ submits an online application via RentButter; incomplete forms may delay processing.

What are the income and credit requirements?

We review income, employment stability, prior landlord references, and credit history; guarantors may be accepted when needed.

Do you require or accept security deposits?

No; we charge a non-refundable move-in fee instead of deposits.

Can you hold a unit before I apply?

Units are reserved only after a completed application and signed lease.

Pets are welcome in most units with an added pet fee and screening.

How do I pay rent or request maintenance?

Log in to RentCafe’s Resident Services portal to submit payments and maintenance tickets 24/7.

Who pays for repairs?

The landlord covers normal wear-and-tear; residents pay for damage caused by neglect or misuse.

Is renters-insurance required?

Yes, to protect personal belongings and liability; if you do not have your own policy, BCG offers renters insurance as part of our Tenant Benefit Package.

What is the property’s smoking policy?

All BCG-managed buildings are 100% smoke-free, including common areas.

How do I renew my lease?

A renewal option is emailed 60–90 days before your lease ends; sign the extension online to stay.

What if I need to break my lease early?

You remain responsible for rent until a qualified replacement is found, or you may pay two months’ rent to terminate immediately. Pre-move-in cancellations forfeit the move-in fee plus a $300 admin charge.

When can I schedule my move-in?

After your move-in fee and first month’s rent are paid and utilities are in your name; coordinate a rear-entrance move-in time with our team.

Do I need a check-in appointment?

Yes; let us know your moving date and we will arrange access and any elevator reservations.

What are the move-out requirements?

Vacate by 4 p.m. on lease-end day, remove all belongings, clean the unit, repaint if you altered colors, and leave all keys on the kitchen counter.

How quickly are maintenance requests handled?

Our in-house operations team coordinates repairs around the clock and communicates expected timelines after each ticket is received.

Are your properties smoke-free and pet-friendly?

Yes; smoking is prohibited in units and common areas, and most buildings allow pets with prior approval and fees.

Do you have a referral program for new management clients?

Yes; submit a client through our online referral form and earn a payout once they sign and the property is leased. We handle management only, protecting your sales relationship.

Can real-estate professionals collaborate with BCG?

We partner with agents, lenders, and vendors who share our commitment to transparent service; contact us to discuss co-marketing or vendor opportunities.

How does BCG support military families and veteran investors?

All members of the BCG team are graduates of a U.S. service academy or veterans of the armed forces or military reserves; we are experts at leveraging VA loans for 2–4 unit properties and host the Chicago Veterans Real Estate Group for networking and education.

Jeff DeNapoli 11/6/25 Jeff DeNapoli 11/6/25

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